Frequently Asked Questions
Your guide to shopping with DIVERSION.
What is the DIVERSION return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to initiate your request.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your products ethically manufactured?
Yes, DIVERSION is committed to ethical fashion. We partner only with factories that adhere to fair labor practices and utilize sustainable production methods whenever possible.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress until it reaches your door.